Q1: Is it safe to receive a letter or package from China?
A: "Yes, it is safe. People receiving packages from China are not at risk of contracting the new corona virus. From previous analysis, we know corona viruses do not survive long on objects, such as letters or packages", stated by WHO via Twitter.
Q2: Will the order be delayed due to 2019-nCoV?
A: Dear customers, our factory has started production now, with sterilizing twice per day. All the machines can be arranged as usual. If there are any enquiries, please feel free to contact us. We are always ready to help.
